Terms & Conditions

Block Bookings and Courses:

By booking a block of classes you are receiving the benefit of a
confirmed place in that particular class. If you are unable to make any of the block, your booking
cannot be extended, swapped to another class or refunded. At the time of booking, you will be
asked to complete a STUDENT REGISTRATION HEALTH QUESTIONNAIRE
(https://forms.gle/vcVSgkdr84WPn5kb8) By completing this you are agreeing to take part in
classes at your own risk and to consider any modifications suggested by the teacher if relevant
to you. You are also agreeing to update the teacher if you acquire any new injuries, illnesses,
surgeries, pregnancies or conditions.

Private/one-to-one or sessions:

Payment is due at the time of booking, which must be at least
24 hours prior to the first booked session. The cancellation period is 24 hours given in writing. If
less than 24 hour notice is given the session is charged as taken. At the time of booking, you
will be asked to complete a student registration health form. By completing this you are agreeing
to take part in the classes at your own risk and to consider any modifications suggested by the
teacher if relevant to you. You are also agreeing to update the teacher if you acquire any new
injuries, illnesses, surgeries, pregnancies or conditions.

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Online Classes:

After booking an online class, if you are unable to make the agreed session(s)
that booking cannot be extended, swapped or refunded. At the time of booking, you will be
asked to complete a HEALTH QUESTIONNAIRE (https://forms.gle/vcVSgkdr84WPn5kb8). By
completing this you are agreeing to take part in classes at your own risk and to consider any
modifications suggested by the teacher if relevant to you. You are also agreeing to update the
teacher if you acquire any new injuries, illnesses, surgeries, pregnancies or conditions. When
practicing in online classes, please adapt in ways suitable for you, take breaks as you need,
practice in a safe space and should you feel unwell or feel pain, stop immediately and seek
advice from a medical professional. If in doubt about a pose or sequence, don’t do it. Make sure
you are suitably warmed up before each session. We recommend refraining from eating 2 hours
before the session and making sure you are hydrated 2 hours before the session commences.

​In registering for any event or service you agree to assume all risks associated with the event
and/or service and agree that no liability will be attached to Jelena Ciric-Milenkovic and Yoga
Naissa for any personal injury, illness, delay, loss or damages to property, finances or health.

Age Restrictions: All participants must be 18+.
Note: I am not able to accept any participants who are pregnant or immediately post-natal. If
you think you might be pregnant, please notify me immediately.

Workshops and Day Events:

For events that are full day or less, then full payment is required
at time of booking to secure your place. If you cancel with more than 30 days notice in writing by
email then full payment will be given. Cancellation between 30 and 15 days, 50% refund will be
given. Cancellation within 14 days – no refund, credit or alternative will be given. You may be
able to send a substitute in your place, but only if this is first agreed by Jelena Ciric-Milenkovic
Students are responsible to ensure that they disclose any medical conditions or injuries,
(including mental health conditions) to Jelena Ciric-Milenkovic.

Cancellations:

If I need to cancel a class (due to illness or personal issues) which you have
paid for in advance I will refund you the full amount or offer a transfer.
All classes are usually taught by Jelena Ciric-Milenkovic. However, if she is unable to teach, a
suitably qualified and experienced teacher will be booked to cover. I will endeavour to let
participants know of any teacher changes, but this is not always possible.

Personal belongings:

Jelena Ciric-Milenkovic (Yoga Naissa) does not accept any
responsibility for lost, stolen or damaged goods. Please look after your belongings.

Gift certificates:

Gift certificates are available for a single session or a bundle session
package. Gift certificates expire one year from purchase date and are non-refundable.
Purchaser will receive an electronic gift certificate for their chosen recipient. Recipient will make
appointment with Jelena Ciric-Milenkovic.

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